Systematic Problem Solving

Systematic problem solving is a structured, methodical approach to identifying, analyzing, and resolving business challenges. The goal is to identify and resolve root causes and thereby regain performance and ensure no problem reoccurrence

“A problem well stated is a problem half solved”
– Charles F. Kettering

Increases Process Stability

Improve Efficiency in problem solving

Ensure solid documentation on deviations

Decreased Cost of Poor Quality (COPQ)

Core activities in Systematic Problem Solving

Problem identification

We ensure problems are clearly defined, measurable, and linked to key business priorities to avoid symptom focused solutions leading to recurring issues.

Root cause analysis

We apply structured tools (Fishbone, 5 Whys) to identify potential underlying causes, and analyse hypotheses based on historical and new data to ensuring we solve the real issue.

Containments and countermeasure development

We make containments to stop the problem short term, and design practical solutions to eliminate root causes. We strive error proof solutions considering both feasibility, impact, and stakeholder input.

Implementation and solution verification

We create actionable plans with clear roles, timelines, and milestones. After implementation, we track results and verify that the root causes has been eliminated based on data, and adjust solutions as needed to ensure sustainable improvements.

Our Framework for Systematic Problem Solving Depends on Complexity and Variation Pattern

What can you expect from us

Hierarchy of Solutions: A strong solution do not rely on attention & memory

We aim high
  1. Each potential countermeasure is rated
  2. We prefer prevention over detection and avoid “training-only” solutions.
  3. If level 1+2 are used, we treat them as high risk for problem reoccurrence and add a plan for upgrades.