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Unifying Tchibo's Product Categories with a Scalable PLM Solution

Tchibo, one of Germany’s largest consumer goods and retail companies, partnered with our PLM solutions team to align its product development process across all categories. To do so, we focus on replacing fragmented systems and connecting teams through a standardized Centric PLM solution.

Industry:Apparel & Fashion
Year:2023 - on-going
Customer:Tchibo
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THE CHALLENGE

Standardizing Product Development Across Diverse Categories

Tchibo was working with multiple legacy systems and non-uniform workflows across its product creation and product development teams. This fragmentation created inefficiencies, limited transparency, and slowed down the go-to-market process.  

To improve collaboration and operational efficiency, Tchibo aimed to introduce a PLM system that would establish consistent processes across all product categories, from apparel and household goods to coffee and more. 

OUR APPROACH

Phased PLM Transformation with Long-Term Change Management Support

Our PLM Solutions team supports Tchibo across multiple project phases to implement, upgrade, and expand the use of their Centric PLM. We serve as the link between the Centric software team and Tchibo’s internal stakeholders, ensuring alignment between technical implementation and business goals. 

Our tasks include: 

  1. Connecting teams: Acting as the communication and coordination lead between Tchibo and the Centric implementation team.
  2. Process integration: Conducting an analysis of existing workflows and driving standardization to create scalable and repeatable processes.
  3. Target process development: Designing optimized workflows to support product development.
  4. Change management and training: Leading change initiatives and delivering process-driven training courses to ensure smooth adoption throughout the organization.

THE RESULTS

A unified system for Efficient, Scalable Product Development

With Centric PLM successfully implemented and upgraded, Tchibo benefits from a standardized and collaborative platform that spans all product categories. The new system enhances cross-functional alignment, reduces manual effort, and increases transparency.

Our solution positions Tchibo to work more efficiently, respond faster to market demands, and scale its operation with a unified PLM system. 

GET IN TOUCH

How can a Unified PLM System Streamline your Business?

Reach out to Stephanie Eibich, our expert in PLM system implementation, and discover how our tailored approach can transform your company’s product lifecycle. 

Stephanie Eibich

Stephanie Eibich

Managing Partner

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